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Coronavirus (Covid-19) helpful resources

For families, carers and educators

UK Government Advice and Information

Coronavirus (Covid-19) What you need to do

Opening schools and educational settings to more pupils from 1 June: guidance for parents and carers

DfE and DHSC Ministerial letter to children and young people with SEND, their families and those who support them.


Trafford Council

Coronavirus (Covid-19) updates and advice

Find out more about getting a Coronavirus (Covid 19) Test

Letter from Director of Children's Services to parents about re-opening of schools and early years settings

Advice for parents during coronavirus if your child is unwell - The Royal College of Paediatrics and Child Health and Healthier Together


Trafford Community Response

Trafford Community Response Line supporting residents self-isolating due to the coronavirus has been launched. It gives people a direct line to the help available during their period of self-isolation due to the virus.

Residents can call 0300 3309073 for assistance with shopping, telephone support and food parcels. 

We're also looking to recruit volunteers to help us. If you have skills and time that you would like to offer please do so via the Thrive website.

Find out more about becoming a volunteer for the NHS.


Information on Local Services


Information on Local Services that are still available and how to access them.

Sexual health services

Greater Manchester

The Support Agency Directory contains details of organisations that offer support around welfare; finance; housing; wellbeing and mental health; caring; and employment across Greater Manchester - GMCVO

Standguide Time to Learn online learning courses (Time to Upskill, Time to get Work Ready and Time to Qualify) available for Greater Manchester residents - GMVCO

Keeping Well at Home guide - Greater Manchester


Information for Children and Young People

Support and advice from Trafford Early Help Hubs for children (0-11) and their families 

Trafford Youth Engagement Service (YES) call back advice and support for 11-19 year olds

Online Safety - keeping children and young people safe online

All the latest news, information and opportunities for young people, children and parents can be found in our weekly email for young people and our weekly email for children and parents

Trafford Carers Centre and the Young Carers team are still up and running through the lockdown. If you’re a young carer, we have put together a collection of resources that you might find useful.


For families whilst at home

Activities and resources for you and your family at home -  including help with home learning, keeping fit and wellbeing, fun things to do, and staying in touch with friends and family.

Guidance on helping secondary school children continue their education during the coronavirus outbreak -

Guidance on helping primary school children learn at home, including information on the wider opening of educational settings -

Guidance on helping children aged 2-4 learn at home -

Special Educational Needs and Disability (SEND)

Update for parent carers on SEND Processes during Covid 19 - Trafford Council

Complex Needs Service changes during Coronavirus Outbreak - Trafford Council

Update for SENCOs on Occupational Therapy Sensory Assessment Service

SENAS Different Ways of Working During COVID-19 - Trafford Council

Information for families with children or young people with SEND - including links to special schools and specialist education

Help managing at home with a child or young person with SEND - lots of helpful advice and tips on how to manage at home

Activities at home with a child or young person with SEND - home activities, exercise and inclusive learning activities

Local Offer Support Toolkit - Advice and Guidance from Trafford Educational Psychology Service


Mental Health and wellbeing

How to talk to your child or young person about coronavirus - lots of information and videos to help manage 

Children and Young People mental health and wellbeing support - including local support and activities

Adults, Carers and Families - information and support

Greater Manchester Bereavement Service are there to help and support if you have been bereaved and are struggling


Keeping Safe and Domestic Abuse Support

Reducing Parental Conflict - Trafford Safeguarding Partnership

Coronavirus: Safety Advice for Survivors experiencing or at risk of domestic abuse - Women's Aid. Includes information about the Silent Solution police emergency response 

See also our Local support services for anybody experiencing or at risk of domestic abuse and article about safe spaces being offered at local Boots Pharmacies 


Black and Minority Ethnic Communities

NESTAC is a charitable community organization aimed at supporting disadvantaged migrants.  NESTAC has been working closely with BAME families who need help and emotional support

Support and resources for BAME Communities - Greater Manchester Centre for Voluntary Organisation (GMCVO)

Voice of BME Trafford are holding My Health Support Groups via Zoom every Monday.

Advice on worshipping at home during the holy month of Ramadan - The Greater Manchester Council of Mosques and GMCA


Information for Early Years Providers

Coronavirus (COVID-19) update for all early years settings see the Trafford Council page for current guidance.

Communications and Information for Early Years Providers for the latest communications from the EarlyYears team.


Information for Schools and Educational Settings

Schools should have their most up to date response to Coronavirus on their websites and via other communications to parent carers. 

Guidance on the actions for education and childcare settings to prepare for wider opening -

Guidance on implementing protective measures in education and childcare settings -

School Counselling Support for young people online from the Counselling and Family Centre

Public Health England have produced an easy read version of their Advice on the coronavirus for places of education 

Talking to young children and families about coronavirus - Advice from Trafford Educational Psychologists

A suggested model for talking to children and young people about coronavirus - Trafford Educational Psychologists

Video for school staff - Anna Freud

Resources for schools to help children to understand how to stop germs spreading - Public Health England


Department of Education Coronavirus (Covid-19) Helpline

The Department for Education Coronavirus Helpline is now available to answer questions about COVID-19 relating to education and children’s social care.

Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday)


Key guidance for practitioners and businesses

Guidance for health professionals - Gov.UK

Guidance for other organisations -  Gov.UK

Download posters, banners, social media resources and other public information material - Public Health England