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Coronavirus (Covid-19) wellbeing and mental health support

For children and young people

Urgent Help

Is the child or young person at risk of harm to themselves or others or is the parent/carer expressing urgent concerns?

If at imminent risk call 999 / 111 or support to attend A&E

Greater Manchester 24/7 Mental Health Helpline: This is an all age phone number run by GMMH 0800 953 0258

GM Crisis Care Pathway – Rapid Response teams provides crisis support to children and young people under 18, across all GM boroughs. Accessible via Mental Health service professionals only on 0161 716 4747. If the young person is previously known to the Rapid Response Team they can re-refer themselves between 8am and 10pm: 0300 323 0911

Trafford CAMHS Duty: All new referrals will continue to be accepted, screened and an offer made. Professionals and parents/carers can call Trafford CAMHS: 0161 716 4747

Childline counsellors are there for young people 9am-midnight  FREE Helpline: 0800 1111     

Papyrus: Information and advice for young people (under 35 years old) who may be at risk for harming themselves OR concerned others e.g. parent/carer FREE HOPELINEUK: 0800 068 41 41 Text: 07860 039967 Email: 

Shout: 24/7 FREE text service, for anyone in crisis, if someone is struggling to cope and needs immediate help.  Text Shout to 85258 


Trafford Commissioned Services

The following services are available that can support children and young people's wellbeing and mental health during social isolation: 

Trafford CAMHS: provides support for children and young people aged 0 – 18 years (including those with disabilities), where there are concerns related to their mental / emotional health / wellbeing.

All children and young people who are currently supported by CAMHS will continue to receive support. Trafford CAMHS: 0161 716 4747 (Mon–Fri 9am – 5pm)

42nd Street to provide online mental health and wellbeing support  (13-25 years) Young people already receiving support have been contacted to discuss options. 42nd Street can be contacted on: 0161 228 0528

Trafford Sunrise (5-12 years): Provides support for children and families in coping with stress and promoting emotional wellbeing. If child or family is already receiving support from this service, this will continue via telephone and online workshops. Trafford Sunrise: 0161 262 1622  Email:

Kooth provide online wellbeing and mental health support to young people aged 11-18 struggling with their mental health. Resources include a live chat with a qualified counsellor, chat forums with other young people and self-help and crisis information.  Register online at:

Trafford Youth Engagement Service (YES) call back advice and support for 11-19 year olds

During the lockdown young people can still access the usual services from Trafford Council's Youth Engagement Service. We are offering a comprehensive call back advice and support service - by phone, zoom/whatsapp or email for all Trafford young people aged 11-19.

To speak to a youth worker about anything at all call Talkshop Trafford on 0161 912 2453 or email

To speak to a Connexions Career Adviser call 0161 911 8600 or email 

We are doing virtual activities weekly, from DJ Beat Box sessions to learn how to juggle! Follow Talkshop, Streettalk and Connexions teams on Facebook and Instagram.

It's a tough time for all of us so there will be people to contact if you are struggling, how to keep yourself well and some fun as well:

Sign up to My Voice weekly email for young people for info!


Whole family support

Calm Connections CIC is a not-for-profit organisation dedicated to inspiring positive family relationships and good mental health. They are offering the following services accessible via online or phone:

  • Parent mentors
  • Online support groups via zoom and facebook
  • 1:1 Family coaching
  • Family workshops, mindfulness, story connections and Calm Families programme
  • Finding the Balance series to support with education, working from home, technology, motivation and any other challenges


Greater Manchester Mental Health Resources

There are a number of freely accessible services, websites and App’s open to Children and Young people regardless of where they live.

The following are those listed by Greater Manchester Health and Social Care which can be accessed in addition to those listed above. Find out more about other available resources, including for Adults and Employers.

Anna Freud Centre - resources on COVID-19

BlueIcean evidence-based app to help young people manage their emotions and reduce urges to self-harm. This is only available on ‘prescription’ from a clinician working in child and adolescent mental health services.

Children and Young People’s Mental Health Coalition -

Contact - Information for families with disabled children:

An interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic

Greater Manchester Bereavement Service - If you’ve been bereaved and need support or advice, call the Greater Manchester Bereavement Service on 0161 983 0902

Greater Manchester: United We Stream – a gig every evening, led by GM Culture, 7pm every day.

LGBT Foundation - Rainbow Brew Buddies

Their new telephone befriending programme Rainbow Brew Buddies aims to reduce loneliness for LGBT people across Greater Manchester who may have reduced opportunities to make social connections due to the recent coronavirus outbreak or other circumstances in their life.

Their wellbeing page contains some great tools and resources to support you in managing your mental health and wellbeing in this challenging time. They’re grouped  under the 5 ways to wellbeing – Connect, Be Active, Take Notice, Learn & Give. There is also an additional group for any resources which don’t neatly fit into one of the 5 ways to wellbeing.

Mental Health Foundation - How to look after your mental health during the Coronavirus outbreak

Papyrus – Students offer

Are you a student struggling with difficult feelings of being in ‘limbo’ and experiencing a sense of loss? There’s a useful PAPYRUS blog to give advice and reassurance for students who might be struggling.

Practical AAC communication resources - A variety of learning resource tips for those with communication needs, and resources for explaining coronavirus to those with severe communication needs:

Place2Be - Place2Be is a children’s mental health charity that provides counselling and mental health support and training in UK schools.

Public Health England

COVID-19: guidance on supporting children and young people’s mental health and wellbeing. Advice for parents and carers on looking after the mental health and wellbeing of children or young people during the coronavirus (COVID-19) outbreak

Recovery College Online

Coping During the Pandemic. This free course has been developed for everyone in response to the recent global pandemic. There is information about how to avoid catching/spreading the virus, what immediate feelings you may have and common reactions, managing your mental health at this time, managing isolation and social distancing, self-care, supporting children and young people and some accessible information.

School wellbeing service (City of York Council)    

Separation anxiety leaflet for parents. This aim of this booklet is to give parents an understanding of how to help their child navigate their way through some difficult feelings and situations

Anxiety management workbook v2. This workbook is aimed at children and young people

Worry workbook. This workbook is aimed at children and young people

SHOUT – a confidential 24/7 text service for people aged 16+, operated by trained crisis volunteers who will chat using text responses. Advice is available for anyone struggling with a host of issues, including: anxiety, depression, suicidal thoughts, abuse or assault, self-harm, bullying or relationship issues.

The newly launched confidential SHOUT text service can be contacted 24 hours a day, 7 days a week, simply by texting GMTrafford to 85258.

Winston’s Wish

Winston’s Wish supports bereaved children, young people, their families, and the professionals who support them. Their website contains resources about coronavirus and information about how to get support.

Young Minds


Youth Sport Trust

How to stay active at home


National resources

Free online programmes to ease stress levels, improve sleep or build resilience (16+)  - SilverCloud 

Prince's Trust coronavirus support hub - Prince's Trust

Expert Parents Guide to Childhood Anxiety - Tutorful

CBBC Newsround have a number of helpful videos and information:

Teenagers can get the latest news from ITV The Rundown

Corona eLearning is a free, quick and easy learning resource for young people which aims to help them efffectively acquire knowledge on how stay protected and responsible - Eton Digital

The National Youth Agency has put together a series of worksheets for young people to help them with conflict in their homes. They can do them on their own or with a trusted adult


Activities for families to promote health and wellbeing

Keep Calm Kit: Ideas to keep our 4 - 11 year olds calm - IntraQuest

Meditation for kids - Headspace

Yoga and mindfulness (Toddlers and preschool) - Cosmic Kids Yoga

Yoga for young people and adults (Young people and adults) - The Yoga Family

Movement and mindfulness activities (All ages) - Go Noodle

Mindful Music and Poetry Moments - The Well