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Charges for non-residential care services

Adults and Older People

Non-residential care services help you remain living independently in your own home.  These services include homecare and personal support (including night sitting services), telecare and community alarms, day care, day services.


Financial Assessment

How much you will pay will depend on your financial assessment. The financial assessment team will also check that you are receiving all the Social Security Benefits you are entitled to. Your maximum weekly payment towards the cost of your services will be calculated and sent to you in the post.

Your Social Worker can refer you for a financial assessment or you can contact the team directly on 0161 912 2106 or by email:

If you choose not to have a financial assessment we will ask you to pay the full cost of the services you have.

If you are living with a partner who is not receiving services, we will work out your contribution based on:

  1. both of your incomes and savings, and
  2. on your own income and savings.

We will ask you to pay whichever is the lowest cost to you.

See the factsheet Financial Assessments for residential and non-residential care service for more information.

Please remember that this information is a general guide only and that in some circumstances different rules will apply. You can read full and detailed information in the Trafford Council Care and Support Charging and Financial Assessment Framework.


Will my savings affect the cost?

If your have savings of £23,250 or more we will ask you to pay the full cost of your services.

If you have less than £23,250 the amount you pay will depend on your financial assessment. 


How much do services cost?

The amount you pay is based on what you can afford. We use a financial assessment system to work out how much you are expected to pay on a sliding scale between no charge and maximum charge. The maximum costs of services are shown below.




Additional Information

Homecare (Framework)

£17.30 per hour

We charge in minimum units of 15 minutes for these services. If you are assessed as needing two carers at a time, we charge for both carers

Pendant alarms/telecare

£5.55 per week Level 1

£6.65 per week  Level 2

£9.55 perweek Level 3

24 Hour Monitoring

Responds to emergency calls received by sending a mobile warden

As per service level 2 with an additional planned visiting service

Day care - transport

£2.70 per journey

 Please see the All Age Travel Assistance Policy for more information

Day Care

£41.60 per day

£20.80 per half day



Stabilise and make safe (SAMS) and Trafford Care at Home Services

If you are getting support from Trafford Council’s Care at Home service or from SAMS support will be free for up to three weeks. Your Social Worker or Social Care Assessor will be able to provide more information on this service.

NHS Continuing Health Care

If your primary need is a health need you may be eligible for NHS continuing healthcare


How do I pay?

We will send you an invoice every four weeks which will contain full details of the various payment methods available. You may pay your invoice online.


What if I disagree with the assessment of charges?

If you would like to request a review of your financial assessment, please submit the reasons for the review request to  or to Trafford Council, Financial Assessments Dept, PO Box 543, Sale M33 0GE.

You must submit your reasons fror the review within one calendar month of being notified of your assessed charge.


Debt Recovery

Trafford Council needs to show to residents, elected members and tax payers of the Borough that it collects all income due from whatever source as effectively and efficiently as possible.

Effective financial management is fundamental to being able to fund the quality of services the Council provides.

The best method of debt collection is the prevention of debt. The Council has a Care and Residential Services Debt Management and Recovery Policy which covers both prevention and recovery.


Financial Advice

If you are looking for financial advice, struggling with debt problems, or concerned about getting behind with bills, there are a number of organisations in Trafford that can help with managing your money.



This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided to us for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

For further information on data matching to prevent and detect fraud and corruption see the Council's Level 2 National Fraud Initiative Privacy Notice.

For further information you can also refer to Trafford Council’s own Privacy Notices