Paying for care

The Audit Commission report on ‘Charging for Care’ states that income collected from charges can be used to protect services, extend access and promote independence and wellbeing of clients.

Trafford Council needs to show to residents, elected members and tax payers of the Borough that it collects all income due from whatever source as effectively and efficiently as possible.

Effective financial management is fundamental to being able to fund the quality of services the Council provides. The best method of debt collection is the prevention of debt. The Council has a policy called ‘Care and Residential Services Debt Management and Recovery Policy’ which covers both prevention and recovery.

This policy is specific to the debt management and recovery of the Council’s commissioned care and residential/nursing services and describes the approach that the Council will take.

 

Key Principles of the Policy

  1. Collection of all money due quickly, efficiently and economically, taking into account the financial circumstances and mental capacity of the client.
  2. Prevention of debt and arrears by prompt billing and collection of money due, affordable repayment plans and early intervention when a client is in arrears.
  3. Provision of a legal framework to enable legal enforcement (where necessary) to recover debts.
  4. Compliance with the Council’s Financial Regulations and Standing Orders.

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Last updated: 14/05/2021

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