What we promise our clients:
- Our advice is free, confidential and impartial.
- We know debt, so our clients can be sure we’ll provide impartial debt advice and the right practical solution.
- Where appropriate, we support clients’ repayment of their debts through a sustainable, managed plan.
- Where a repayment plan has been set up, we provide aftercare and support to each client through dedicated guidance teams.
- We are a charity and conduct ourselves according to the rules and governing principles of the Charity Commission of England and Wales and the Scottish Charity Commission.