* Consumer Advice and Trading Standards
Consumer Advice and Trading Standards
Initial consumer advice in England and Wales is provided by the Citizens Advice Consumer Service, a telephone and online consumer advice service which is supported by local authorities and funded by the Government Department for Business, Energy and Industrial Strategy.
Their advisors are trained to provide clear, practical and impartial advice on how to resolve your problem and act as the primary gateway for reporting consumer complaints to Trading Standards. All information reported through the Citizens Advice Consumer Service is shared with appropriate Trading Standards Services.
- Citizens Advice Consumer Services advice line 0808 223 1133 (lines open Monday to Friday, 9am - 5pm);
- Citizen's Advice website;
- Trading Standards promote and uphold a fair and safe trading environment for Trafford consumers and businesses through the provision of advice, education and enforcement where necessary.
- We aim to respond to requests for services within five working days.
- We mount a rapid response to incidents of Doorstep Crime in progress (for example, where bogus builders are in the process of committing a crime) .
- Scams - iCAN is a messaging system intended for anybody living in the community who would like to be made aware of the latest cons and scams. Anyone can become a member of iCAN.
- There are scams aimed at the recently bereaved so we have produced a Scams after bereavement leaflet to help keep you safe from scams.
- We give talks to community groups.
Who to contact
- Contact Name
- Julia Bentley
- Contact Position
- Senior Fair Trading Officer
- Telephone
- 0161 912 3816 0161 912 3816
- Website
- Trading Standards Website
- Scan to visit this website
Where to go
- Name
- Trafford Town Hall
- Address
-
Talbot Road
Stretford
- Postcode
- M32 0TH
- View M32 0TH on a map
Time / Date Details
- When is it on
- Open Monday to Friday 9am - 5pm
- Time of day
-
Afternoon
Morning
Who is it for?
- Ages
-
- All ages
- Supporting People With
-
- Becoming older
- Learning disability
- Mental health
- Autistic Spectrum
- Dementia
- Communication
- Physical impairment
- Challenging Behaviour
- Profound or Multiple Needs
- Hearing impairment
- Substance misuse
- Visual impairment
- Eligibility Details
Trafford residents
Accessibility
- Details
We will conduct home visits where necessary.
Costs
- Details
- free
Availability
- Referral Required?
- No
Last Updated
Last updated: