Patient Advice Liason Service (PALS) - Manchester University NHS Foundation Trust

If you have any suggestions, comments or concerns about the services you have received, the Patient Advice and Liaison Service (PALS) team are here to help. Whether you are a patient, a relative, friend or carer, they will listen to your concerns, help make your voice heard and liaise with the relevant staff to sort out any problems quickly without you having to make a formal complaint. We can also advise you on raising a formal complaint.

The PALS team can provide information about NHS services and other sources of help such as Citizen’s Advice Bureau and support you through an anxious time. They also give a voice to patients’ issues, help to identify gaps in services and report to the Trust Board. Contact the team by email pals@mft.nhs.uk or call 0161 276 8686 (for Oxford Road Hospitals, Trafford General and Altrincham Hospital) or 0161 291 5600 (for Wythenshawe and Withington Hospitals). You can also download a copy of the PALS leaflet or an easy-read version of our PALS leaflet.

Who to contact

Telephone
0161 291 5600 0161 291 5600
E-mail
Website
Patient Advice and Liaison Service (PALS) MFT NHS website
Scan to visit this website
Notes

If you are having difficulities with GPs, Dentists, Opticians or Pharmacists, telephone 0161 873 9577.

Where to go

Name
Wythenshawe Hospital
Address
Southmoor Road
Wythenshawe
Manchester
Postcode
M23 9LT
View M23 9LT on a map

Actions

Save to Shortlist

Share

Last Updated

Last updated:

Go back to top