Transport for Greater Manchester - Travel Vouchers

Travel vouchers are for people who are not able to use ordinary buses, trains or Metrolink and who have serious walking difficulties or are registered blind. They can be used to pay for taxis and for travel on accessible bus services such as Ring and Ride and community transport.

Who qualifies for Travel Vouchers?

You may qualify for travel vouchers if you are a resident in Greater Manchester and:

  • you are registered blind with your local authority, or

  • you are in receipt of DLA (Disability Living Allowance Higher Rate Mobility Component), or

  • you are in receipt of Higher Rate (formerly known as 24 hour) Attendance Allowance, or

  • you are in receipt of the War Pensioners Mobility Supplement, or

  • If you do not receive any of the above benefits, you may still be entitled to travel vouchers if you are not able to walk 100 metres (110 yards) or more, or climb steps of 300 millimetres (approximately 12 inches) or more, however, this must to be certified by your doctor on your application form.

Who to contact

Telephone
0161 244 1000 0161 244 1000
Website
Transport for Greater Manchester
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Where to go

Address
2, Piccadilly Place
Manchester
Postcode
M1 3BG
View M1 3BG on a map

Time / Date Details

When is it on
Telephone open Monday to Friday: 7am to 8pm, Weekends: 8am to 7pm

Who is it for?

Ages
  • Adults
Supporting People With
  • Visual impairment
Eligibility Details

people who are not able to use ordinary buses, trains or Metrolink and who have serious walking difficulties or are registered blind.

Costs

Details
You can buy travel vouchers and use them instead of cash to pay for taxis, private hire vehicles and community transport schemes anywhere in Greater Manchester. Using travel vouchers works out as a quarter of the normal travel cost. For example, you get £20 worth of travel vouchers for just £5. You can buy up to a maximum of £120 worth of vouchers per year (to use from April to March). You can buy these all in one go or purchase these throughout the year. Please order any vouchers you need for March by the end of February. On 1 March each year, we start to sell vouchers for the following year, to allow enough time to process and post orders for 1 April. A sheet of vouchers costs £5 each (with a value of £20 of travel on each sheet). You can therefore purchase a maximum of 6 sheets a year (at a cost of £30 to you for £120 worth of travel). We are unable to sell less than £5 worth of travel vouchers at a time. We are unable to give refunds for unused travel vouchers so you should only purchase as many vouchers as you need.

Availability

Referral Required?
Yes
Referral Details

You must be a member of the travel vouchers scheme to order travel vouchers.

If you are not currently a member, please phone 0161 244 1000 for an application form. Once you have completed an application form, please send this to the address stated on the form and your application will be processed.

Once you are a member of the travel voucher scheme, you can then order your vouchers over the phone or by completing an order form that will be sent to you in the post.

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