Skip to main content

Trafford Family Information Service (FIS)

Here at the Family Information Service we provide free, impartial, confidential information and advice to mums, dads, carers, young people and professionals on a range of subjects including: 


We can support you find suitable registered childcare at a childminder, pre-school playgroup, day nursery and out of school provision.

Additional help finding childcare (Brokerage) is available if you:

  • Have a 2 year old who is eligible for the free early education entitlement
  • Have a child with special educational needs or who is disabled
  • Are a disabled parent carer
  • Have English as an additional language
  • Are new to the area
  • Are a parent carer who is starting or returning to work, education or training
  • Are a first time expectant parent
  • Have recently fostered or adopted a child

Advice on early education funding for two, three and four year olds, 30 hours childcare for working families and Tax Free Childcare.

The Local Offer

Local authorities have a duty to publish a Local Offer, setting out in one place information about what is available across education, health and social care for children and young people in Trafford who have special educational needs or are disabled (SEND). The information and web content within the Local Offer is managed by Trafford Family Information Service.

Outreach Service

Our locality based Outreach Officers ensure that accurate, accessible information is available in a variety formats that meets the needs of the community.

They regularly support professionals who are working directly with families to make sure the information they are providing is the most accurate and up to date.

The team provide information stands at supermarkets, libraries, community buildings and a range of events across the borough. 

If you do not live in Trafford or require services in another area find your local family information service.

Who to contact

0161 912 1053
Trafford Directory website
Extra details

Office hours are 8.30am to 4.30pm Monday to Friday.

Where to go

Name of Venue
Sale Waterside
Venue Address
Town Hall, 1
Waterside Plaza
M33 7ZF

When is it on?

Days & Times
Monday to Friday, 8:30am to 4:30pm

Who is it for?

All age
Supporting People With
Learning disability
Mental health
Autistic Spectrum
Physical impairment
Challenging Behaviour
Profound or Multiple Needs
Hearing impairment
Visual impairment

How to use this service

Referral Required?
Cost Information
Last updated date:
27 July 2020

We strongly suggest contacting the service or activity before you use it. This way you can check all the details are correct and that everything is right for you. Trafford Directory disclaimer


Rated 4.666666666666667 out of 5
Sign in to write a review

Good service

Happy with service received. I was happy to receive a call back as promised as some people dont call back.


I was interested in being a childminder and was given the number by a friend. They put me through to the right people and I got all the info needed. Very satisfied with the service.

Rang up for help with childcare...

I found the service very helpful and can see myself calling back if I needed any further advice.