Solo Support Services Ltd

Our Vision…

Our vision is equal opportunities for all.  We believe that anything is possible when individuals have real choice and control.  For us this means a partnership in which you are actively involved and have as much control over the decision-making process as possible.

To help individuals who have chosen ‘self-directed support’, manage their ‘Personal [Health] Budget’.

Our objective is to create an alternative for people who require domiciliary services in their own homes but have a desire to retain control and choice.

We aim to offer a range of services to ensure the individual has flexibility in the level of support they want whilst at the same time providing real value for money.

Our Values…

When you work with us you’ll always get a professional, positive service that’s tailored directly to you and your individual circumstances.  We’ll always…

1. Respect you are the client and that you have knowledge and expertise.
2. Listen to what you want offering a positive can-do approach to find solutions for you and your family.
3. Commit ourselves to you and help you live life the way you want.
4. Be responsive and enthusiastic, making time for you, your family and your staff.
5. Take a friendly, approachable attitude and be open to both good and bad feedback.
6. Adopt a practical, common sense approach to health & safety and risk enablement (within the parameters set by the regulatory bodies)
7. Provide an ethical and transparent pricing and financial reporting structure.
8. Challenge and confront complacency and the apathetic attitude of ‘that will do’.
9. Avoid bureaucracy wherever we can, making all our policies and procedures personalised and relevant to your circumstances.
10. Support your decision making and work in partnership with you.

Our Services…

There are three options you can choose from to manage your personal health budget or individual budget.

Option 1:  Solo is the legal employer of your chosen support team.  

Option 2:  You are the legal employer of your support team and Solo support you fully in this role.

Option 3:  You are the legal employer of your support team and Solo complete selected tasks on your behalf.

Read our Statement Of Purpose here.