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One Stop Resource Centre

The One Stop Resource Centre (OSRC) is a joint initiative between Pennine Care NHS Foundation Trust and Trafford Council Adult Social Care.

The Centre provides community equipment and adaptations to those people who require help to improve daily living or assistance when recovering from an illness.

The service includes:

  • Assessing people's needs for community equipment, minor and major adaptations.
  • Provision of equipment to prevent hospital admission or get back home as early as possible.
  • Central warehouse supplies and satellite stores in local hospitals to support early discharge during out of hours period.
  • Short term loan wheelchair service until patients own equipment arrives.
  • Advice Line, Triage and Signposting.
  • Refurbishment services covering delivery, fitting, repairs and decontamination of equipment.
  • Transport services providing courier of mail and goods across Trafford NHS and Council locations.

The team works closely with Tissue Viability, Physiotherapy, Paediatric and Council services.

Who to contact

Equipment and Adaptations Advice Line: 0845 299 0798
Collections: 0161 716 4700 (option 4)
Adaptations: 0161 716 4700 (option 2)

Where to go

Name of Venue
Trafford One Stop Resource Centre
Venue Address
Unit 3
Dane Road Industrial Estate
M33 7BH

When is it on?

Days & Times
Monday and Friday 9.00am-12.00 noon and 1.00pm – 4.30pm, Tuesday, Wednesday and Thursday 9.00am-12.00 noon only for advice line

Who is it for?

Supporting People With
Physical impairment
Profound or Multiple Needs

How to use this service

Referral Required?
Referral Details

Self referral, GP, Health professional or Social care professional

If you are in hospital your needs will be assessed by a therapist and they will refer to us for equipment or minor work to be actioned, in order to facilitate a safe discharge. Depending on your needs, the hospital may request a further assessment in your own home following discharge from hospital by the Assessment Team at the One Stop Resource Centre.

Community Nurses can assess your complex health needs at home or in a treatment room setting and refer any equipment needs to us for action.

If you are a Trafford resident you can self refer to us or ask a family member or friend to do this on your behalf by phoning our Equipment and Adaptations Advice Line on 0845 299 0798.

The telephone is staffed by a member of the occupational therapy assessment team. They will take your details and advise you of possible options which may include arranging an appointment for a home visit/assessment. Appointments are allocated on a priority basis and it may be some time before an occupational therapist can visit you. Please ask when calling how long the current waiting time is.

Your GP can also refer you to us.

Last updated date:
09 September 2016


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One stop resource centre
Very unhelpful when it comes to collecting equipment: no flexibility, and assume everyone has to work round them, and then try to make you feel guilty when you cannot accommodate their requirements. Most people are extremely helpful when you are trying to deal with the aftermath of a death, but not the OSRC. They perhaps need to go on some sympathy training, and try harder to understand how hard it is to sort things out. Very disappointing
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