One Stop Resource Centre

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The One Stop Resource Centre is a joint venture between Trafford Council and Manchester University NHS Foundation Trust (through Trafford Local Care Organisation). The service provides community equipment and adaptation services for Trafford residents, who may need assistance with daily living due to a disability.

Our aim:

We provide community equipment and adaptations to those people who require help to improve daily living or assistance when recovering from an illness and those living with a long term health condition.

Who we help:

People who require help to improve daily living or assistance when recovering from an illness or living with a long-term health condition.

How we help:

Our service includes:

Occupational therapy

People are referred by community health and social care teams, hospital teams, GPs or self-referral via the equipment and Adaption advice line (EAAL).

We offer:

  • Triage, advice and signposting;
  • Assessment of people’s needs for community equipment, minor and major adaptations.

Central warehouse

  • Delivery and fitting of required equipment within people’s homes following assessment by a health/social care professional
  • Resupply satellite equipment stores in local hospitals and community clinics to support early discharge/prevention of admission
  • Collections service from people’s homes and decontamination once equipment is no longer needed
  • Repairs service in-hours for all equipment (out of hours service provided by external company for mattresses and hoists)
  • Courier of mail across Trafford NHS and Council locations

The team works closely with all community health and social care services.

Who to contact

Telephone
Deliveries, collections and repairs: 0161 549 6380 Deliveries, collections and repairs: 0161 549 6380 Occupational Therapy Service: 0345 299 0798 Occupational Therapy Service: 0345 299 0798
E-mail
Notes

We receive a high volume of calls between 8.30am to 11am. If you would like to email us please do so on mft.admin.osrc@nhs.net or call back out of this peak period.

For the Occupational Therapy Service you will be contacted within 5 working days. Please leave a message if you call by phone. 

Where to go

Name
Trafford One Stop Resource Centre
Address
Unit 3
Dane Road Industrial Estate
Sale
Manchester
Postcode
M33 7BH
View M33 7BH on a map

Time / Date Details

When is it on
Delivery, collections and repairs - Monday to Friday, 7:30am to 4:30pm. Occupational Therapy Service - Monday to Friday, 8:00am to 4:30pm.

Who is it for?

Ages
  • 18 +
Supporting People With
  • Physical impairment
  • Profound or Multiple Needs

Accessibility

Details

.

Costs

Details
N/a

Availability

Referral Required?
Yes
Referral Details

GP, Health professional or Social care professional

If you are in hospital your needs will be assessed by a therapist and they will refer to us for equipment or minor work to be actioned, in order to facilitate a safe discharge. Depending on your needs, the hospital may request a further assessment in your own home following discharge from hospital by the Assessment Team at the One Stop Resource Centre.

Community Nurses can assess your complex health needs at home or in a treatment room setting and refer any equipment needs to us for action.

Referrals can be made via: mft.admin.osrc@nhs.net

Self-referral:

If you are a Trafford resident you can self refer to us or ask a family member or friend to do this on your behalf by phoning our Equipment and Adaptations Advice Line on 0345 299 0798.

The telephone is staffed by a member of the occupational therapy assessment team. They will take your details and advise you of possible options which may include arranging an appointment for a home visit/assessment. Appointments are allocated on a priority basis and it may be some time before an occupational therapist can visit you. Please ask when calling how long the current waiting time is.

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