Trafford SEND Information Advice and Support Service (SENDIASS)

Trafford SENDIASS logo

We provide free, confidential, impartial advice and support to parent carers, children and young people aged 0 - 25 in relation to Special Educational Needs and Disability (SEND) who live in Trafford.


Trafford SENDIASS offer information, advice and support on:

  • The law around SEND
  • Health and social care in relation to special educational needs provision
  • Personal budgets
  • Education health care plans (EHCP)
  • Information on the Local Offer (Services and provision available for those with SEND)
  • Transition post 16 - Preparing for adulthood
  • Resolving any disagreements


The SEND Code of Practice says that every local authority (LA), should make available an Information Advice and Support Service that is easily identifiable and at arms length from the rest of the LA SEND services. This ensures that you recieve a truly impartial service.

Our SENDIASS Steering Group is made up of representatives from local authority health, education and social care services along with an equal number of parent carers. The Steering Group is chaired independently and is responsible for auditing the service against the National Minimum Standards Framework, ensuring impartiality is maintained. The group is influential in shaping the development of the service.

We encourage and support joint working between you, the school/setting, the local authority and other agencies to develop positive relationships and outcomes. We work in close partnership with Trafford Parents' Forum


This video explains more about what an Information Advice and Support Services does:

An easy read version of the National Minimum Standards is also available.

Who to contact

Contact Name
0161 912 3150 0161 912 3150
Trafford SENDIASS website
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Where to go

4th Floor Sale Waterside
Waterside Plaza
M33 7ZF
View M33 7ZF on a map

Time / Date Details

When is it on
The helpline is available Monday to Friday, 9am to 12 noon. The service may use an answerphone at other times.
Session Information
If you ring after these times
please leave a message on the answerphone

Who is it for?

  • From 0 to 25 years
Supporting People With
  • Learning disability
  • Mental health
  • Autistic Spectrum
  • Communication
  • Physical impairment
  • Challenging Behaviour
  • Profound or Multiple Needs
  • Hearing impairment
  • Visual impairment
Eligibility Details

This service is for:

  • parents or carers of children aged from 0-25 years with SEN or who are disabled
  • young people aged 16-25 with SEN or who are disabled 



Due to social distrancing measures introduced by the Government to combat Covid19, the SENDIASS team are all currently working remotely from home.  This includes telephone calls and emails as the primary contact methods, although we are looking at ways to implement virtual meetings where necessary.

We all have access to the SENDIASS email account and the helpline will be answered as usual between 9am - 12 noon, although there are some services which will obviously not be offered at this time, such as home visits. 

We will still aim to answer any queries within 3 working days.




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