Family Rights Group is the charity that advises families whose children are involved with, or need, Children's Social Care Services. We provide confidential telephone advice and support for parents and family members, including grandparents who are raising grandchildren who cannot live at home.
We have recently launched a new website providing accessible information about child welfare law and the social worker's role. It has an interactive focus, with decision trees that are tailored to people's individual circumstances. For example, families going through the child protection process can find out what to expect in just a few clicks.
Also, two discussion forums – one for parents and another for family and friends carers – provide families with an online support network as well as access to specialist help from an expert adviser.
Most commonly we are contacted:
• by parents when social workers are worried about their child's safety
• by families who need help from the local authority to look after their children
• By grandparents and other friends and family members who are looking after children who cannot safely live at home
• By families who have a child in care.